SMU鈥檚 M.A. in Dispute Resolution offers an in-depth study of conflict theory along with specializations in organizational, social services, international conflict and education. Students learn negotiation, problem-solving, mediation, arbitration, systems design and other dispute resolution skills. Practical role-plays and class participation equip students with the skills needed to resolve conflicts.
The program emphasizes skills crucial for mediating disputes in business, domestic, educational, management, public policy, church, legal and healthcare settings. Its multidisciplinary approach integrates psychology, sociology, law, management theory, organizational development, public policy and economics. As organizations recognize the importance of conflict management for enhancing productivity and satisfaction, dispute resolution becomes a highly marketable skill in today’s business world.