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In a dynamic landscape of university administration, behind-the-scenes heroes like Priyanka Nigam often go unnoticed, yet their contributions are pivotal in ensuring efficient operations.

On June 1, 2024, the duration that Zoom Workplace recordings would remain in Zoom's cloud storage was extended. Here's what to know.

There might come a time where you want to create a new team in Microsoft Teams and want folks to join the team in a live environment like a conference or large meeting. Team codes make this easy.

PeopleSoft, the underlying software that powers my.SMU has provided an update that has changed some of the color schemes across the system as well as some navigational updates.

OIT will perform the annual maintenance required for the networking infrastructure in the University Data Center this month. Unlike last year, there will be only one maintenance window to upgrade the network switches, but like last year, access to all servers and services will be intermittent during the maintenance window.

We have kicked off our migration from Skype for Business to Microsoft Teams. The migrations will occur later this summer, but here are a few things you need to know.

The learning doesn't stop when the students are away! Staff are welcome to attend any of our training sessions over the summer months. Here's what we have planned.

Our email marketing project with Salesforce Marketing Cloud is progressing well. Our time with Huron, the implementation partner, is complete. In June, OIT will release online training modules and video tutorials leading up to expanding the platform to other schools and units for alumni and donor communications. These resources will be directly distributed to current Marketing Cloud users.

Did you miss one of our Spring Skills Sharpener sessions? Don't worry! We have several of them available to you now on-demand.