Interfolio Use and Support
Overview of Interfolio Use
is a system used at SMU to support two main functions: Faculty Search and Recruitment and Faculty Promotion and Tenure. Each of the two tabs on this page provides further information and tutorials to help faculty and administrative teams make the best use of this system.
The individuals listed below serve as points of contact within each School and College to help direct users to specific resources.
| College/School | Contact | Contact Email |
|---|---|---|
| Cox School of Business | Jan Olavarri | olavarri@smu.edu |
| Dedman College of Humanities and Sciences | Cindy Havens | chavens@smu.edu |
| Dedman School of Law | Pamela Gray Hodge | pgrayhodge@smu.edu |
| Lyle School of Engineering | Nancy Huff | nhuff@smu.edu |
| Meadows School of the Arts | Brionna Clark | brionnac@smu.edu |
| Perkins School of Theology | Melissa Gooch | mgooch@smu.edu |
| Simmons School of Education & Human Development | Stevanne Horton | stevanneh@smu.edu |
| Moody School of Graduate and Advanced Studies (Post Doc Hiring) | Robert Pearson | pearsonr@smu.edu |
Contact Interfolio support for general questions or trouble-shooting:
Phone: 877-997-8807 (8:00-5:00 CST)
Email: help@interfolio.com (4:00 am-9:00 pm CST)
Interfolio for Faculty Search and Recruitment
Getting started:
For SMU users who are new to using Interfolio when creating new faculty searches, please watch this that provides a step-by-step guide.
Key reminders from the video:
- Enter the School/College as the unit when developing a new position. Do not enter the department as the unit.
- Add the position number as the first part of the title
- Include an Interfolio application link in the position advertisement
- Add the search committee chair as a “Committee Manager”
- Add all other search committee members as “evaluators,” which will typically be the default role when you add them.
Questions to confirm with the search committee chair prior to setting up positions:
- Which search criteria are required (e.g., CV, research statement, letters of recommendation)?
- Which evaluation system will be used (e.g., internal or external to Interfolio)?
- Which messaging system and/or message templates will be used?
How-to guides for frequently used additional functions:
For questions or trouble-shooting, contact Interfolio support:
Phone: 877-997-8807 (8:00-5:00 CST)
Email: help@interfolio.com (4:00 am-9:00 pm CST)
Interfolio for Faculty Promotion and Tenure
Getting started:
For SMU users who are new to using Interfolio for Faculty Promotion and Tenure, please go to for a step-by-step guide.
For faculty candidates who are using Interfolio for a promotion and tenure case, this provides many useful answers to common questions about activating the account, adding files to the packet, submitting forms, and previewing the packet.
Considerations to be confirmed with the Promotion and Tenure Committee Chair:
- Which files are required for the dossier?
- Who is responsible for uploading which of the files?
- Who is the point person within the department for supporting Interfolio use and binder preparation?
- Are there internal deadlines for preparing and uploading materials?
- What is the naming system for files?
For general questions about dossier preparation that are related to university-wide requirements, contact the SMU Office of Faculty Success: facultysuccess@smu.edu
For questions or trouble-shooting related to Interfolio, contact by phone or email:
Phone: 877-997-8807 (8:00-5:00 CST)
Email: help@interfolio.com (4:00 am-9:00 pm CST)