Health Portal

We want you to have access to your health information and to schedule services! The SMU Health Portal is secure and available 24/7. Log in to view a summary of your health records and the results of your last office visit. 

If you have trouble accessing your account or information online, please contact the Dr. Bob Smith Health Center at 214-768-2141. For login or password assistance, contact the SMU Help Desk at 214-768-4357. 

Health Center Requirements for Incoming Students

As a new incoming student at SMU, it’s essential to complete your health center requirements to ensure a smooth start to your academic journey. Please log into the student health portal to submit all necessary health forms, vaccination records, and any other required documentation. This portal is your one-stop resource for managing health-related tasks, and completing these steps promptly will help you stay compliant with university policies and ready to focus on your studies. Don’t delay—log in today and take care of this important responsibility!

Appointments

The SMU Health Portal allows you to schedule various appointments online or to connect virtually to your provider during an appointment.

If you are visiting the health center for an in-person appointment, please check-in at the kiosks located near the front desk. 

For assistance locating a private and confidential space to conduct your virtual visit, please contact the Health Center at 214-768-2141.

Immunizations

The Dr. Bob Smith Health Center maintains a record of your administered immunizations, which you may access online at any time through the SMU Health Portal. 

  1. Using your SMU credentials, login to the health portal.
  2. Once logged in, click on the “Immunizations” option, which is located on the screen’s left menu.
  3. On the immunizations page, click “Print” in the top right corner.

If you have any problems with the online process, please call the Dr. Bob Smith Health Center at 214-768-2141.

Medical Records

Every patient has the right to access their medical information online.

As of April 5, 2021, the information blocking (aka “open notes”) rule of the federal dictates that eight categories of clinical notes created in an electronic health record (EHR) must be immediately available to patients through a secure online portal. Individual or organizational health care providers may not block, or delay patients’ access to, any eligible information (including test and studies results) entered and stored in their EHR.

Financial Statements

At the time of your visit, you may incur charges for services not covered by the health services fee. If you have the Student Health Insurance Plan, we will bill the insurance and you will be responsible for paying any co-pays either at the time of service or by billing the bursar account.

If you have the SUM-sponsored health insurance plan, the Health Center bills your insurance for these charges. You will be responsible for paying any copays or unmet deductibles. Any out-of-pocket expenses are due at the time of service and may be charged to your bursar account.

If you have a non-University health insurance plan, the Health Center cannot bill your insurance. Any charges incurred are paid to the health center at the time of service or charged to the student bursar account. You will need to file a claim with your insurance for reimbursement. Statements printed from the under Financial Statements may be used for filing a claim. Please know, the Dr. Bob Smith Health Center and its providers are out of network with most insurance plans. If you have questions about your bill after you receive your Explanation of Benefits from your insurance carrier, please call our Student Health Insurance at 214-768-3408.

For more information on cost of services, visit the Cost of Services page.