CAPE ID Information

We are pleased to announce CAPE ID (formerly known as NetID), a single sign on solution that will allow SMU CAPE students to use the same username (CAPE ID) and password across CAPE systems like your student portal and CAPE Canvas.

Starting December 1, 2021, all new SMU CAPE student accounts will automatically be assigned a CAPE ID, which is an auto-generated username based on your first and last initials plus a random 4-digit number (ex. John Smith's SMU CAPE ID: js1145).

If your account was created prior to December 1, 2021, you will need to transition your account to use CAPE ID. This will allow you to log in to your student portal and CAPE Canvas using the same username (CAPE ID) and password. See the transition instructions below.

Need Help? Call 214-768-2273 or email smuthink@smu.edu.

Getting Started with CAPE ID

Transition your existing CAPE student account

If you have an older account with SMU CAPE and do not know your CAPE ID, it is possible your account has not yet been transitioned to the new CAPE ID system. Contact our office at smuthink@smu.edu or 214-768-2273 to transition your account.

Reset your CAPE ID Password

To reset your CAPE ID password, visit the  and enter your e-mail address, CAPE ID or CAPE Student Number (X-Number) to request a password reset link. (see below)

Request Authenticator Reset

If you experience any issues or need assistance with resetting your password, please reach out and one of our team members will be happy to assist. You can contact us by e-mailing us at smuthink@smu.edu or calling us at 214-768-2273.


Recovering your CAPE ID

When your account was created or transitioned to a CAPE ID, an e-mail containing your CAPE ID was sent to you.

If you forgot your CAPE ID and need to look it up, you can request an email containing your CAPE ID using our  

If you are experincing issues with logging in, please reach out and one of our team members and we will be happy to assist. You can contact us by e-mailing us at smuthink@smu.edu or calling us at 214-768-2273


Frequently Asked Questions About CAPE ID

CAPE ID is a single sign on solution that allows CAPE students to use the same username (CAPE ID) and password across CAPE systems.

The general process of receiving a CAPE ID involves setting up a student account with SMU CAPE, verifying your email and setting a password, and then receiving an email containing your CAPE ID. You can then use this CAPE ID to log in to your student portal and CAPE Canvas account. If you forgot your CAPE ID, you can use our to request an email containing your CAPE ID.



If your account was created prior to December 1, 2021, you will need to transition your old account to use CAPE ID. Contact SMU CAPE at smuthink@smu.edu or 214-768-2273 to do so.

If you created an account after December 1, 2021, check your inbox for an email from comanage_noreply@smu.edu containing a link to verify your email and set a password. Once you have followed the directions in that first email, you will receive a separate email containing your CAPE ID. If you do not receive the email with instructions to set your password or if the link does not work, reach out to smuthink@smu.edu and request that the COmanage reset link be resent to you.

If you forgot your CAPE ID, you can use our  to request an email containing your CAPE ID.

If you still cannot find your CAPE ID, email smuthink@smu.edu and we can provide it or troubleshoot if necessary.



Once you set up your account, you will receive a message from comanage_noreply@smu.edu to verify your email and set a password. Once you have followed those instructions, you will receive a separate email containing your CAPE ID. Be sure to check your email’s spam folder if you do not receive either email.


Check your email’s inbox and spam folder for a message from comanage_noreply@smu.edu containing a link to verify your email and set a password. If you still do not see this email, please reach out to smuthink@smu.edu and request that the COmanage reset link be resent to you.

Under the ‘I have a CAPE ID’ section, click ‘Forgot Password’ or go directly to the . Enter either the email address associated with your account or your CAPE ID and an email will be sent to you containing a link to reset your password.


Contact our office at smuthink@smu.edu to transition your account. Let us know the name and email associated with your account.

Please check your email’s inbox and spam folder for a message from comanage_noreply@smu.edu.

Reach out to smuthink@smu.edu and request that the COmanage reset link be resent to you.


Under the ‘I am a new user’ section, enter your email address and follow the instructions to set up your account. Once you have entered all account information, you will receive a message from comanage_noreply@smu.edu to verify your email address and set a password. After you have set a password, you will receive another email containing your CAPE ID. Reach out to smuthink@smu.edu with any issues.


Your CAPE ID and password can also be used to access Canvas. If your course utilizes Canvas, you can visit this link to log in: /CAPE/Help-Center/Canvas. Click on the ‘Log in with CAPE ID’ button.

SMU CAPE has a separate Canvas log in page than what is used by the main SMU campus. Be sure you are attempting to log in using SMU CAPE’s Canvas log in portal here: /CAPE/Help-Center/Canvas



Reach out to smuthink@smu.edu and provide sufficient detail about your issue and a CAPE staff member will troubleshoot and reach out to you.