Request for Sponsored Account IDs

How to Request an SMU ID card for Non-employees

Using the Help Desk Portal at , an SMU Employee may make the request.

  1. Login to the with your SMU ID and password.
  2. Click on the ID Card Services icon.
  3. Select Request for Guests: New ID number or ID Card.
  4. Complete the fields and click Submit.

Please allow 24-48 hours to process the request.

Non-Employee Photos

SMU ID card photos are no longer taken in the Parking and ID Card Services office and should be emailed by the requestor to idcard@smu.edu. Images must meet the photo requirements as outlined on the SMU ID Cards page.

damaged SMU ID card example

Need to replace a card?

The sponsored user may submit a  to request a replacement card.